Frequently Asked Questions

Explore our frequently asked questions to learn more about how our empty property rates solutions work, the benefits that you can expect, and the legal compliance behind our approach. If you have any other questions, our expert team at Jones Hobbs Hawkins is always here to help.

  • Will my empty rate liability be removed?

    Yes, 100%. Once the transaction has been completed you will no longer be legally responsible for the payment of business rates.

  • How will the space be used, and how often?

    The space will host 5 day photographic exhibitions that are free and open to the public. These exhibitions typically occur four times a year. Outside of these periods the space remains vacant. 

  • Who will be carrying out the photographic exhibitions?

    We will introduce you to a bona fide charity which was established in 2009. The charity carries out educational exhibitions within the otherwise empty property which are in furtherance of the charity’s stated and registered charitable objectives. The whole transaction is fully managed by JHH from initial letting to the charity to surrender of the lease by the charity once the property is required back by the owner.

  • Can I use the space outside of exhibition times?

    Building works licensed by the lessee, the registered charity, may take place however any other forms of use by you as the client and lessor are not permitted during the transaction period.

  • How much will I save?

    Typically, you will save 70% - 80% of total empty rate liabilities dependent on location, size and total liability. The agreed level of saving is guaranteed for the entirety of the duration of the transaction. All client costs are paid out of savings secured by the transaction.


    Client costs cannot be incurred without savings being achieved.

  • Is there a minimum Empty Business Rates Liability requirement?

    Yes - there is a minimum threshold required for the translation to apply. Please contact us to discuss suitability.

  • Is there a maximum Empty Business Rates Liability limit?

    No - there is no maximum limit.

  • How long has this transaction model been in operation?

    This model has been in operation for over 15 years.

  • Has it always been successful?

    Yes - this transaction has a proven record of consistent success throughout England including the ten billing authorities with the highest aggregate rateable value.  

  • Can I adjust the amount of space included?

    Yes, you can easily increase or decrease the amount of space within the transaction. JHH can guide you through the process.

  • How does Intermittent Occupation compare to this transaction?

    Since April 2024, the maximum potential Empty Business Rates gross savings achievable by Intermittent Occupation comprise 50% of liability. Deduction of costs and fees produces net savings. 

  • Who typically uses JHH?

    Our clients are commercial landlords, investors and developers who own vacant office or retail space with high rateable values. We also work with asset managers and advisors who want proven, professional solutions for their portfolios.

  • Is this business rates relief model legally compliant?

    Yes. Our model of charitable occupation fully complies with the business rates legislation for England. We work with established, registered charities and ensure that all transactions are professionally executed, managed and correctly terminated for the required duration of transaction or transactions.